Day 0
send now
First recovery email
Explain that you will retry later and keep an optional update link available.
Free Stripe dunning tool
Interactive calculatorRetry timing
Stripe dunning schedule calculator for SaaS.
Build a practical failed-payment sequence from the Stripe failure reason, invoice value, account type, and recovery window.
Build your schedule
Stripe dunning schedule calculator
Choose the account type, invoice amount, failure reason, and recovery window. The calculator turns that into a practical sequence for customer emails, retries, escalation, and final notice.
Recommended sequence
Give the payment time before pushing hard.
$129 failed invoice - Worth a careful sequence
Day 3
retry window
Timed retry
Wait 2-3 days before the next attempt so payroll, card limits, or balances can change.
Day 5
manual review
Founder escalation
Send a short personal note before the account becomes silent churn.
Day 14
final step
Final notice
Escalate softly before the final retry if the account is valuable.
Retry
Secure link
How to use it
Turn the calculator into a recovery workflow.
Use the output as a starting point for your Stripe dunning sequence, then adapt the language to your customers and support policy.
Dunning calculator FAQ
What is a Stripe dunning schedule?
A Stripe dunning schedule is the sequence of customer emails, payment retries, payment update prompts, escalation steps, and final notices after a subscription payment fails.
How many days should a SaaS dunning sequence run?
Many SaaS teams use a 7 to 21 day dunning window. Low-price self-serve products can keep the sequence short, while higher-value accounts often deserve more time and a human escalation step.
Should every Stripe failure use the same schedule?
No. An expired card needs a fast update-card email, insufficient funds often benefits from a delayed retry, and authentication_required needs a direct customer action link.
Can Dunlo automate the calculated schedule?
Dunlo automates the customer-facing payment recovery workflow around Stripe, including failure-specific emails, secure update links, founder review, and recovered revenue tracking.